Refund policy

We want you to be happy with your purchase. If something isn't right, here's how returns and refunds work.

Return window: You may request a return within 30 days of the delivery date.

Condition: Items must be unused, in their original packaging, and in the same condition you received them. Graded/slabbed items must be returned with the slab and label intact and undamaged.

How to start a return: Email us at support@topgradecollectibles.shop with your order number and reason for return. We'll confirm eligibility and send return instructions.

Return shipping: Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect, in which case we cover return shipping.

Refunds: Once we receive and inspect your return, we'll notify you of approval status. Approved refunds are issued to your original payment method within 2 business days, and typically appear within 5–10 business days depending on your bank.

Non-returnable items: Final sale items, opened trading card boxes/packs, and items marked as non-returnable at checkout cannot be returned unless defective.

Damaged or incorrect items: Contact us within 48 hours of delivery with photos of the item and packaging, and we'll arrange a replacement or full refund at no cost to you.

Contact us:
Top Grade Collectibles
645 S Burnside Ave, Los Angeles, California 90036, United States
support@topgradecollectibles.shop | +1 818-404-9445